Waiting time for dental services

Public dental health care is available to eligible Victorians through Dental Health Services Victoria (DHSV).

Waiting lists are used for clients who require routine dental care only. Those assessed as needing emergency care or priority clients (e.g. people experiencing homelessness, pregnant women or children up to the age of 12) are offered the next available appointment and are not placed on a wait list. In 2018-19, emergency and priority patients were approximately 80% of all public dental patients.

Waiting time is the time between the date the client was placed on the waiting list, and the date of the first appointment offered by the service.

Tap the buttons below for specific data about waiting time for dental services, including statewide averages for general, denture and specialist appointments.

Scroll down for more information about the data (measures).

About the data:

The above measures look at the average number of months clients have waited to be offered:

  • General dental care (e.g. routine examinations, cleaning, extractions)
  • Denture care
  • Priority denture care
  • Dental specialist appointment (e.g. prosthodontics, endodontic and orthodontic)
  • Other specialist dental services (e.g. patients with special needs, oral surgery, oral medicine, periodontics and paedodontics).

The following targets apply to waiting time for dental services:

  • The 2022-23 statewide average waiting time target for general dental care is 23 months
  • The 2022-23 statewide average waiting time target for denture care is 22 months
  • The 2022-23 statewide average waiting time target for priority denture care is 3 months
  • The 2022-23 average waiting time target for dental specialist appointments is 15 months
  • The 2022-23 average waiting time for other specialist dental services is 9 months.

The 2023–24 statewide targets have not been finalised. 


  • Data source: Dental Health Services Victoria Data received 16 April 2024
  • Waiting time for dental specialists applies to the Royal Dental Hospital Melbourne only
  • * No results are available.