Patients treated by urgency category
Hospital emergency departments provide urgent care for seriously ill and injured Victorians. When a patient arrives at an emergency department, they are 'triaged' (assessed) for urgency and categorised on a scale from Triage Category 1 (requires resuscitation - immediate treatment) to Triage Category 5 (non-urgent - treatment within 2 hours).
Tap the buttons below for specific data about emergency department patients. You can filter by urgency category and hospital.
Scroll further down for more information about the data (measures).
About the data
The above measures look at:
- emergency department presentations
- emergency department patients treated
- patients treated within recommended time
- percentage of patients treated within recommended time.
About emergency department presentations
The number of patients who arrived at an emergency department for care. Excludes those who were dead on arrival.
About emergency department patients treated
The number of patients who were treated in emergency departments according to triage category.
- Triage category 1 (need for resuscitation): requires treatment immediately
- Triage category 2 (emergency): requires treatment within 10 minutes
- Triage category 3 (urgent): requires treatment within 30 minutes
- Triage category 4 (semi-urgent): requires treatment within 1 hour
- Triage category 5 (non-urgent): requires treatment within 2 hours.
Data are also shown for patients who were treated within the recommended times.
Excludes those who: left at their own risk without treatment; left after clinical advice regarding treatment options; or were dead on arrival.
Notes
- Data source: Victorian Emergency Minimum Dataset (VEMD). Data extracted on 16 April 2026.
- Apr-Jun 2025 results for Box Hill hospital erroneously include 633 presentations that occurred at and were also reported by Angliss and Maroondah hospitals. The error was only identified after data for the financial year had been finalised and therefore could not be corrected.
- In 2024–25, Northern Health’s emergency department (ED) presentation scope included telehealth (a subset of virtual care) delivered to patients at urgent care centres, residential aged care facilities, correctional facilities, and other emergency departments. From 2025–26, the scope of the Victorian Virtual Emergency Department model was expanded to include virtual care provided to patients at these locations, and therefore these presentations will be excluded from ED performance results. This scope change impacts Statewide and Northern Health’s 2025–26 ED performance results. Comparisons to prior years may not be reliable and affected measures should be interpreted with caution.
- Results for the current financial year are preliminary and may change from quarter to quarter. Final results will be available in November. Results from the previous financial year have been finalised.
- * No results are available.