Urgent first appointments
A specialist clinic is a unit within a hospital that provides planned, non-admitted services.
An urgent first appointment is where a patient has been referred to a specialist clinic and the clinician determines the patient should be seen within 30 days from the date the referral was received.
Tap the buttons below for specific data about urgent first appointments. You can filter by specialty clinic and health service.
Scroll further down for more information about the data (measures).
About the data:
The above specialist clinic measures look at:
- first appointments
- median waiting time
- 90th percentile waiting time
- percentage of patients seen within recommended time.
About first appointments
First appointment data is recorded when a first appointment is booked, even if the patient does not attend.
Once referred to a specialist clinic by a GP or other health provider, a patient can only have one first appointment. This is recorded at the specialist clinic they were referred to.
About waiting time
The number of days between the date a specialist clinic receives an urgent patient referral, and the date that patient is first seen by the specialist clinic.
All waiting times are sorted from shortest to longest, and the time that sits in the middle is the median waiting time (or 50th percentile waiting time). The median waiting time is the time within which half of the patients attended their first appointment.
The 90th percentile waiting time is the time within which 90% of urgent patients attended their first appointment.
About percentage of patients seen within recommended time
The proportion of urgent patients who were seen by the specialist clinic within the recommended time of less than 30 days from receiving the referral.
Notes
- Data source: Victorian Integrated Non-Admitted Health Dataset (VINAH). Data extracted on 16 April 2026.
- Results for Western Health exclude Bacchus Marsh and Melton campuses.
- Specialist clinics activity from 1 July 2025 onwards, are now inclusive of Alfred Health, Bairnsdale Regional Health Services, Bass Coast Regional Health, Benalla Health, Colac Area Health, Dhelkaya Health, East Grampians Health Service, Echuca Regional Health, Gippsland Southern Health Service, Kyabram and District Health Services, Maryborough District Health Service, Peter MacCallum Cancer Centre, Portland District Health, Royal Children’s Hospital, Swan Hill District Health, Western District Health Service and Grampians Health (Stawell campus). Statewide results from 1 July 2025 onwards also include these services. Care needs to be taken when assessing results and comparing them to prior periods.
- Data for Jan-Mar 2026 are incomplete for Benalla Health, Eastern Health and Latrobe Regional Health:
- Results are not available for all measures
- Statewide results exclude these services
- Care needs to be taken when assessing results and comparing them to prior periods
- Results will be updated next quarter.
- Results for the current financial year are preliminary and may change from quarter to quarter. Final results will be available in November. Results from the previous financial year have been finalised.
- * No results are available