Adult mental health services

Specialist mental health services are provided to Victorians who experience serious mental illness or disorder.

Tap the buttons below for specific data for those who have been admitted to a mental health inpatient unit at a Victorian hospital. You can filter by area mental health service.

Scroll further down for more information about the data (measures).

About the data:

The above measures look at:

  • pre-admission contact rate
  • post-discharge follow-up rate
  • bed occupancy rate
  • readmission rate
  • seclusion episodes.

About pre-admission contact rate

Out of all admissions to mental health inpatient units, the pre-admission contact rate is the proportion of those admissions where a consumer had contact with a community mental health service in the 7 days prior to that admission.

The pre-admission contact rate for ongoing consumers is measured for those who had open/existing cases, and those who had a case closed within 7 days prior to admission.

About post-discharge follow-up rate

The percentage of Victorians who were contacted within 7 days following discharge from a mental health inpatient service (excluding contact made on the day of discharge).

The target follow-up rate within 7 days is 80%.

About percentage of consumers transferred from an emergency department to a mental health bed within 8 hours

The statewide target for consumers to be transferred from an emergency department to mental health inpatient bed within 8 hours is 80%.

Results are revised from previously published results.

About bed occupancy rate

Percentage of available time a mental health inpatient bed is occupied by a consumer.

About 28-day readmission rate

Percentage of mental health consumers who are readmitted to hospital within 28 days of discharge (excludes consumers who attended and left hospital the same day).

The target 28-day readmission rate is 14% or lower.

About rate of seclusion episodes per 1,000 bed days

A restrictive intervention may only be used after all reasonable and less restrictive options have been tried or considered and have been found to be unsuitable in the circumstances. A restrictive intervention includes seclusion, which means the sole confinement of a person to a room or any other enclosed space from which it is not within the control of the person confined to leave.

Rate of ended seclusion episodes per 1,000 occupied bed days within inpatient units, excluding leave, same day stays, private beds and units that do not have a seclusion room.


  • Data source: Client Management Interface/Operational Data Store. Data extracted 11 April 2021
  • Data for Dandenong – Adult AMHS includes data for Casey Hospital
  • Statewide totals include Orygen
  • Results for the current financial year are preliminary and will be finalised in November. Results from the previous financial year have been finalised
  • * No results are available
  • Data from Q2 (October to December 2020) and Q3 (January to March 2021) may have been affected by protected industrial activity, impacting the collection of non-clinical and administrative data and recording of ambulatory mental health service activity and consumer outcome measures. Affected data reported from Q2 and Q3 should be interpreted with caution
  • Eastern Health data from mid-March 2021 may be incomplete due to a service interruption which may impact reported statewide, metropolitan and Eastern Health figures. As such, care needs to be taken when assessing results and comparing to prior periods.