Adult mental health services

Specialist mental health services are provided to Victorians who experience serious mental illness or disorder.

Tap the buttons below for specific data for those who have been admitted to a mental health inpatient unit at a Victorian hospital. You can filter by area mental health service.

Scroll further down for more information about the data (measures).

About the data:

The above measures look at:

  • pre-admission contact rate
  • post-discharge follow-up rate
  • emergency department transfers to a mental health bed
  • bed occupancy rate
  • readmission rate
  • seclusion episodes.

About pre-admission contact rate

Out of all admissions to mental health inpatient units, the pre-admission contact rate is the proportion of those admissions where a consumer had contact with a community mental health service in the 7 days prior to that admission.

The pre-admission contact rate for ongoing consumers is measured for those who had open/existing cases, and those who had a case closed within 7 days prior to admission.

About post-discharge follow-up rate

The percentage of Victorians who were contacted within 7 days following discharge from a mental health inpatient service (excluding contact made on the day of discharge).

The statewide target has not been finalised for FY 2021/22 at the date of publication.

About emergency department transfers to a mental health bed

Percentage of consumers presenting to an emergency department who are transferred to a mental health inpatient bed within 8 hours.

About bed occupancy rate

Percentage of available time a mental health inpatient bed is occupied by a consumer.

About 28-day readmission rate

Percentage of mental health consumers who are readmitted to hospital within 28 days of discharge (excludes consumers who attended and left hospital the same day).

The statewide target has not been finalised for FY 2021/22 at the date of publication.

About rate of seclusion episodes per 1,000 bed days

A restrictive intervention may only be used after all reasonable and less restrictive options have been tried or considered and have been found to be unsuitable in the circumstances. A restrictive intervention includes seclusion, which means the sole confinement of a person to a room or any other enclosed space from which it is not within the control of the person confined to leave.

Rate of ended seclusion episodes per 1,000 occupied bed days within inpatient units, excluding leave, same day stays, private beds and units that do not have a seclusion room.

The statewide target has not been finalised for FY 2021/22 at the date of publication.


  • Data source: Client Management Interface/Operational Data Store. Data extracted on 12 April 2022
  • Data for Dandenong – Adult AMHS includes data for Casey Hospital
  • Statewide totals include Orygen
  • Results for the current financial year are preliminary and will be finalised in November. Results from the previous financial year have been finalised
  • * No results are available
  • Results from November 2020 to November 2021 were affected by industrial activity, impacting the collection of non-clinical and administrative data and recording of ambulatory mental health service activity and consumer outcome measures, i.e., community service hours, pre-admission contact rates and post-discharge follow-up rates. Affected data should be interpreted with caution.