Percentage of clients requiring emergency dental care treated within recommended time

Emergency dental care is provided through the Royal Dental Hospital Melbourne (RDHM) and more than 40 integrated and registered community health services and Aboriginal Community Controlled Health Organisations across Victoria. When a client requiring emergency dental care attends a public dental service, they are prioritised for care depending on their condition.

The most urgent emergency cases (e.g. clients bleeding from the mouth after an accident) are recommended for assessment/treatment within 24 hours as Triage Category 1 clients. Data for triage categories below are from 1 (most urgent) to 3 (less urgent).

Tap the buttons below for specific data about the percentage of clients treated within the recommended time.

Scroll down for more information about the data (measures).

About the data

The above measures look at the percentage of clients requiring emergency dental care seen within the recommended time for:

  • Triage category 1 (recommended 24 hours)
  • Triage category 2 (recommended 7 days)
  • Triage category 3 (recommended 14 days).

e.g. For Triage category 1, the measure shows the percentage of clients who required treatment within 24 hours and commenced their course of care within 24 hours of triage.

The time to course of care commencement is calculated from triage date until course of care start date.

About triage category 1

Assigned to the most urgent emergency patients (e.g. swelling in face, bleeding after tooth extraction, bleeding from mouth after accident). 

About triage category 2

Less urgent care required. 

About triage category 3

Less urgent care required. 

Notes

  • Data source: Oral Health Victoria. Data received 13 April 2026.
  • * No results are available.