COVID-19 information can be found at https://www.coronavirus.vic.gov.au/.  

Below are the latest quarterly key statistics for ambulance services in Victoria. 

The COVID-19 pandemic has had significant, enduring effects on both the volume and type of demands placed upon ambulance services both from a patient perspective as well as overall operating environment. As such, care needs to be taken when assessing results and comparing to prior periods.

Median response time for life-threatening incidents (Priority code 0)
9.0
minutes
Median response time for lights and sirens incidents (Dispatch code 1)
12.2
minutes

Tap the boxes below for specific information about ambulance responses and performance relating to the highest priority, most urgent incidents across Victoria.

Life-threatening incidents (Priority code 0)
High priority, time critical incidents (Priority code 1)
Lights and sirens (Dispatch code 1)

About ambulance Priority codes

When a Triple Zero (000) operator receives a call for an ambulance, they immediately prioritise the call on a scale from 0 (most urgent/highest priority) to 9 (less urgent/lower priority). Results presented here are for Priority codes 0 and 1 only.

About ambulance Dispatch codes

The priority assigned to a Triple Zero (000) call determines the urgency of ambulance dispatch. Dispatch codes range from 1 (most urgent) to 3 (less urgent). Priority 0 and Priority 1 incidents are usually assigned Dispatch code 1, requiring a 'lights and sirens' response. Results presented here are for Dispatch code 1 only.