Positive safety culture
A Continuously improving safety in Victorian health services relies on staff sharing a positive commitment toward harm prevention and incident management.
Every year, staff in Victorian health services are surveyed about the safety culture of their workplace in the People Matter Survey (PMS).
Tap the button below for data about positive responses to the eight PMS safety culture questions. You can filter by health service.
Scroll further down for more information about the data.
About the data
Safety culture questions - People Matter Survey
The survey asks health service staff how strongly they agree or disagree with the following eight statements:
- suggestions about patient safety concerns are acted upon when expressed to their manager
- patient care errors are handled appropriately in the area
- management is driving the organisation to be safety-centered
- they are encouraged by their colleagues to report safety concerns
- their organisation adequately supervises trainees
- that their organisation does a good job of training new and existing staff
- they would recommend their friend or relative to be treated as a patient at their organisation.
- that the culture within their organisation makes it easy to learn from the errors of others
The 2023–24 and 2024-25 statewide targets have not been finalised.
Notes
- Data source: People Matter Healthcare Worker Survey. Data extracted on 16 October 2024
- The Jul-Sep quarterly results represent an entire annual period and the 2024 results are expected to be released during 2024-25 Q2
- Statewide results include Ambulance Victoria
- Kilmore District Health Service voluntarily amalgamated on 1 November 2023 into Northern Health. Results for Kilmore District Hospital are excluded.
- Care needs to be taken when assessing results and comparing to prior periods
- * No results are available.