Overall rating of care
The Victorian Healthcare Experience Survey (VHES) asks patients about their experiences during their stay at a Victorian public health service. As part of the survey, patients rate the overall experience of their care.
The graph below shows the overall rating of care where a patient recorded this as either 'good' or 'very good'. You can filter by health service.
Scroll down further for more information about the data (measures).
About the data
About positive patient experience
A patient’s experience is considered positive if they rate their care as either ‘good’ or ‘very good’ in response to the VHES question: ‘Overall, how would you rate the care you received while in hospital?’
The 2022-23 statewide target is 95% of patients responding positively. The 2023–24 statewide target has not been finalised.
Notes
- Data source: Victorian Healthcare Experience Survey: Adult Inpatient. Data extracted on 16 January 2024
- From 2021–22 Q1, results are not shown when there were fewer than 10 survey responses for a health service
- Results are lagged by one quarter
- * Results not available at time of reporting. Data will be updated with next quarterly release
- NP - Results not published.