Overall rating of care
The Victorian Healthcare Experience Survey (VHES) asks patients about their experiences during their stay at a Victorian public health service. As part of the survey, patients rate the overall experience of their care.
The graph below shows the overall rating of care where a patient recorded this as either 'good' or 'very good'. You can filter by health service.
Scroll down further for more information about the data (measures).
About the data
About positive patient experience
A patient’s experience is considered positive if they rate their care as either ‘good’ or ‘very good’ in response to the VHES question: ‘Overall, how would you rate the care you received while in hospital?’
The 2022-23 statewide target is 95% of patients responding positively. The 2023–24 statewide targets have not been finalised.
Notes
- Data source: Victorian Healthcare Experience Survey: Adult Inpatient. Data extracted on 16 October 2024
- Results are not shown when there were fewer than 10 survey responses for a health service
- Results are lagged by one quarter
- Kilmore District Health Service voluntarily amalgamated on 1 November 2023 into Northern Health. Results for Kilmore District Hospital are now presented under Northern Health
- * No results are available
- NP - Results not published.