Below are the latest quarterly VHES patient experience key statistics, including overall care and discharge experience.

Collection of patient experience data was paused between 2019-2020 while improvements were made to the Victorian Healthcare Experience Survey program.

Reporting of patient experience data resumed in July 2021 using the new Adult Inpatient, Adult Emergency and Maternity surveys. Data collection for Paediatric Inpatient and Emergency commenced in October 2021.

Further information about the Victorian Healthcare Experience Survey program can be found at Patient experience and outcomes data page.

COVID-19 information can be found at https://www.coronavirus.vic.gov.au.

Percentage of adult patients rating their overall healthcare experience as either good or very good
92.5
per cent
Percentage of adult patients reporting positive experiences of discharge from their health service
76.1
per cent

Tap the boxes below to access more patient experience data from VHES.

Overall rating of care
Discharge experience index